Procurement and supply chain issues are common in every industry – and the world of windscreens and auto glass is no exception. The just-in-time (JIT) inventory management model, which is based around manufacturing as per customer needs, rather than holding large levels of inventory, is very effective – until there’s a glitch. Even the slightest hold-up will reverberate down the chain, with the end user being the one who ultimately suffers from the inevitable delay.
This also has a ripple effect, causing further issues as service providers reach beyond their usual sources to acquire the products they need to satisfy their customers. This presents even more challenges, such as difficulties obtaining windscreens that meet Australian Design Rules (ADRs), rising prices or an increase in low-quality (or even fake) screens entering the supply chain.
So, how does Autoscreens approach the issue?
Well, with decades of industry experience, we’ve had plenty of practice at managing this minefield and one of the many reasons that our customers can trust us to deliver each and every time…
From Repairing When Possible to Our Solid Supplier Relationships
We approach supply chain challenges with very practical solutions:
- Sourcing high-quality windscreens and auto glass products.
- Ensuring timely deliveries.
- Repairing when appropriate is always our first option.
Sourcing high-quality windscreens and auto glass products
We’ve been a major industry player since 2010, providing high-quality auto glass to individuals, dealerships, insurance providers, government contacts and more. We put a robust procurement plan in place right from the word go – and our relationships with a variety of high-end providers are now incredibly well established.
As a leading auto glass specialist serving Perth’s CBD, the city and surrounding suburbs, these connections are pivotal to our business. Being able to pick up the phone and be on first name terms with the best manufacturers allows us to easily source windscreen and auto glass solutions for both common and not-so-common vehicle makes and models.
Ensuring timely deliveries
The above-mentioned relationships are critical to ensure we have the right glass products in the right place – and at the right time. Great business-to-business connections are essential. We nurture these and treat our suppliers with the same exemplary courtesy as we do our treasured customers.
Communication, feedback, settling invoices on time… Our ethos has always been to act towards our suppliers (and clients) in the way we would like to be treated ourselves. Our manufacturers and providers are as vital as those who employ us to carry out auto glass care. Having great relationships with trusted sources is key to our ability to best service our clientele – and that’s something that we never forget.
Repairing when appropriate is always our first option
At Autoscreens, we will always advise when a repair is the primary option. We use the very latest technology to ensure a seamless, invisible repair that not only restores clear vision – it also returns the glass element to its original strength and safety features.
We’ve built our business on a combination of expertise, trust, customer service and impeccable quality. Whether that involves a windscreen repair, replacement, side and rear glass restoration or any other element of auto glass work in Perth and surrounding suburbs, customers can rely on our high-quality work and industry-leading guarantees.
Get a quote today or contact us for more information.
